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FAQ – Frequently asked questions
Information about ordering our hand-picked fruit and vegetables of the highest quality.
What is the minimum order for individuals?
The minimum order is one box of products.
How do individuals pay?
Payment is made in advance, before delivery or collection.
Are all products hand-picked?
Yes, all fruit and vegetables are hand-picked for the highest quality.
How do I get current prices and delivery times?
Contact us through the contact form or by email for current availability, prices and delivery times.
Can I cancel or change my order?
Orders are binding immediately. As these are fresh products, no cancellation, modification or right of withdrawal is accepted after ordering or delivery.
How do I report a defective product?
Report the defect in writing within 2 days of receipt, with photographic documentation. If the complaint is approved, the primary remedy is an equivalent replacement with the next delivery.